Senior Officer / Assistant Manager – Call Centre
Saintford Limited
Senior Officer / Assistant Manager – Call Centre
公司/機構 : Saintford Limited
工作內容 Responsibilities
1. Handle appointment bookings and general enquiries from customer via hotline and counter in a professional manner
2. Prepare training materials and provide staff with training on work knowledge and communication skills
3. Monitor and review the performance of the team to meet company’s goal
4. Perform ad hoc project as required
Requirements
1. Diploma or Degree holder
2. At least 4-5 years experiences in customer service, preferably in call centre
3. Good people management and leadership skills
4. Good interpersonal skills to work with internal parties
5. Excellent telephone manner and customer-oriented
6. Good command in written and spoken English, Cantonese and Mandarin
7. Good PC skills e.g. MS Excel and Word
We offer an attractive remuneration package and on-the-job training to the right candidate. Interested parties, please send detailed resume in WORD FORMAT with current and EXPECTED SALARY to the HR Department by clicking APPLY NOW.
Data collected will be used for recruitment purposes only and personal data of unsuccessful applicants will be destroyed after 12 months.
要求學歷 : Diploma or Degree holder
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上班地址 : Mongkok, Central
薪金 : 面議
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申請工作時，切勿提供重要的個人資料，例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」，又「人工高、福利好」的招聘廣告，應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。
提防求職陷阱
申請工作時，切勿提供重要的個人資料，例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」，又「人工高、福利好」的招聘廣告，應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。
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