Customer Service Executive

Customer Service Executive

公司/機構 : HKT Teleservices International Limited

工作內容 Job Description



You will contribute to the total customer satisfaction by providing quality teleservices in a tactful and timely manner.





Your Role:

Provide support for electronic payment service in call center environment

Handle customers enquiries and complaints via telephone, live chat and emails

5-day work per week

No sales is required





Work Location:

Mei Foo (5-mins walking distance from MTR station)





Working Hours:

42.5 hours per week, 5-day work

Willing to take up shift duty within 0900-2100 on Mon-Fri, and work on weekend (0900-1800) & public holidays (if necessary)





To succeed in this role:

F.5 / DSE or above with minimum 1 year of customer service experience; Fresh Graduates are also welcome

Good interpersonal and communication skills

Good command of both written and spoken Chinese and English; fluent Putonghua would be an added advantage

Good computer knowledge, data entry and typing skills in English and Chinese (速成/倉頡)

Immediately available is preferred





***We offer you:

On-target commission

Night shift allowance (if applicable)

Staff Referral Bonus (if applicable)

Comprehensive training with pay

14-day annual leave

Marriage leave

Maternity leave

Paternity leave

Career development opportunities

Comprehensive medical coverage

Staff offer and staff recreation





HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employers privacy statement (http://www.hkt.com/privacy-statement), a copy of which will be provided immediately upon request.

要求學歷 : F.5 / DSE or above

上班時間: 0900-1830

上班地址 : Mei Foo, Hong Kong

薪金 : 16000



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